Themoving Privacy and Cookie Policy
Themoving Principles on Personal Data
Our principles of data protection
Our approach to data protection is built around four key principles. They’re at the heart of everything we do relating to personal data.
Transparency: We process personal data in an open, honest, and transparent way.
Enablement: We use data to enable connections between individuals and employers, finding the right role for the right person.
Security: We ensure security through good organizational practice as well as technical measures; this is at the heart of what we do.
Accountability: We promote the practice of good governance and responsibility that comes with processing personal data.
You can find out more information about the ‘GDPR’ here: [GDPR Link]
This Privacy Notice is intended to set out your rights and answer any queries you may have about your personal data. If you need more information, please contact:
Email: support@themoving.co.uk
Who We Are
Themoving is a specialist moving services company based at 76 Waterpump Court, Northampton, NN3 8UR. Where we act as a Data Controller, we are responsible for determining what personal data is processed and for what purpose. You have rights about how we process your data, which are listed in the section “Your Privacy Rights” below. You can always contact us at support@themoving.co.uk.
What information do we collect?
From the moment you contact us, whether it be via email, telephone, visiting www.themoving.co.uk (“Our Website”), or via our mobile application (“ThemovingMobileApp”) or some other means, we start collecting information about you. In some cases, this is done when you provide information to us directly, but in other times it may be collected automatically.
When visiting Our Website
Data Types we Collect
When you visit Our Website, your personal information may be automatically collected by our web servers and/or cookies. This information could include your IP address, the date, and the pages that you visit.
Cookies
Our Website uses cookies to distinguish you from other users. This helps to provide a good experience when you browse Our Website and also allows us to improve it.
By continuing to browse Our Website, you are agreeing to the use of cookies in accordance with this Policy.
Cookies are small text files that are placed on your computer or mobile device by websites that you visit. They are widely used to make websites work and to improve the usability of those sites; for example, remembering an individual’s preferences, and counting the number of people looking at a website.
Where websites allow users to log in to services, authentication cookies are the most common method used by webservers to know whether a user is logged in or not.
The law allows for a distinction between ‘strictly necessary’ cookies, such as those that enable websites to operate properly, and those that are not strictly necessary, such as tracking cookies or cookies used for the purpose of web analytics.
IP addresses
Our webservers themselves may also log IP addresses as part of their normal function.
How and why we use the data
Our use of Cookies
On Our Website, we use the following cookies:
Strictly necessary cookies: These cookies are essential to enable you to move around Our Website and use its features, such as accessing secure areas of Our Website. They are necessary for the safety, security, and integrity of the site. These cookies only last for a single browsing session. When you leave Our Website, they are deleted automatically.
Performance or Analytical cookies: These cookies allow us to collect information about how visitors use Our Website; they allow us to recognize and count the number of visitors and to see how visitors move around Our Website when they are using it. This helps us improve the way Our Website works.
Functionality cookies: These are used to recognize you when you return to Our Website. This enables us to personalize our content for you, greet you by name, and remember your preferences.
Targeting cookies: These cookies record your visit to Our Website, the pages you have visited, and the links you have followed. We will use this information to make Our Website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can find more information about the main third party platforms and cookies we use and the purposes for which we use them below:
Platform: Google Analytics
Purpose: These cookies are used to allow us to better understand the kind of people who visit Our Website and what content they are reading. This allows us to make better decisions about content and offers. Occasionally, we will compile aggregate statistics about the number of visitors the website receives and browsers being used. No personally identifying data is included in this type of reporting.
Platform: Google Ads
Purpose: Google uses cookies for advertising, including serving and rendering ads, personalized ads, limiting the number of times an ad is shown to a user, muting ads you have chosen to stop seeing, and measuring the effectiveness of ads.
More information: Further information can be found at Google Privacy Policy
Platform: LinkedIn Insight Tag
Purpose: This conversion tracking gathers insights into post-click and view-through conversions of our LinkedIn ads campaigns, giving us the ability to measure the impact and ROI of our ads.
Consent to use cookies and changing settings
We will ask for your consent to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested. You can withdraw any consent to the use of cookies.
As set out below under “you can manage your browser cookies,” you can set your browser to refuse all or some browser cookies; however, please note if you decide to disable or refuse cookies, we may not be able to offer you certain services, and some parts of the website may become inaccessible or the website may not perform as expected.
Third Parties who have access to this information
Cookies
Cookies we use for ourselves to enable functionality on site – often referred to as ‘first party cookies’ are never shared with third parties.
Please note that third parties (including, for example, providers of external services like web traffic analysis services) may also use cookies, over which Themoving has no control. These cookies (likely to be analytical/performance cookies or targeting cookies) should operate subject to the relevant third party’s cookie policy.
IP addresses
IP addresses on webserver logs are never shared with third parties unless in response to an incident or if requested through a valid legal request.
Links to sites provided by others
If you follow a link from Our Website to another website, please be aware that the owner of the other website will have their own privacy and cookie policies for their site. We recommend you read their policies as we are not responsible or liable for what happens at their site.
The lawful basis for holding this information
IP addresses may be retained in other logs from our webserver. These are not shared with any third parties and held under the lawful basis of Legitimate Interest. This is because we have a legitimate interest in ensuring potential cyber-attacks against our website are logged. The data is retained for 1 month unless an incident occurs, in which case we may assess a longer retention period.
When registering or logging into Our Website
You can register on our website to share and receive information with us. When you register on the website, you may supply additional information following the conditions on the registration page.
Data Types we collect
We may hold the additional following information categories:
• Contact Details
• Data that can identify you
• Location
• Employment Information
• CV
• Cookies with your user ID
How and why we use the data
We hold the information you send us to assess job opportunities for you and to allow you to log in securely to our website. We will not share this information with third parties without contacting you first and asking for your written consent.
The lawful basis for holding this information
To create an account or login to our website, we must set some ‘first party session’ cookies which could be used to identify you. As identified above, these are strictly necessary to enable the functionality of the website and are exempt from requiring consent.
If you upload additional personal information such as your CV, then you may reasonably expect Themoving to evaluate your skills and employment record to find suitable positions for your consideration. This personal data is therefore processed on the basis of a contract regardless of whether a position is found. We retain the information you provide for a period of 4 years after your last job placement with us. If you wish us to remove your information, please read the section below under ‘Your Privacy Rights.’
We may use an external third-party provider for the purpose of performing our services by processing, posting, and tracking job applications. Such a service provider may have access to your personal data to the extent this is necessary for processing any job application you may apply for. All our third-party service providers and other entities in the group are required to take appropriate security measures to protect your personal information following our policies. We do not allow our third-party service providers to use your personal data for their own purposes. We only permit them to process your personal data for specified purposes and in accordance with our instructions.
When You ‘Refer a Friend’
If you recommend a friend, we will contact that person to gain their consent to hold and process their information, and we use your name as a reference in the introduction. If the person refuses consent, their details will be deleted from our systems.
Data Types we collect
The information we request from you may include:
• Your name and contact details
• Your friend’s name and contact details
• Your friend’s employment information
• Your location
• Your friend’s location
How and why we use the data
We hold this information to contact the friend you have referred to us and gain their consent to continue to hold their data. If we cannot contact your friend within 1 month, or if they refuse to give consent, then we delete their data.
Third Parties who have access to this information
At the stage where we are gathering consent from your friend, we do not share this information with any third parties.
The lawful basis for holding this information
The Legal basis for processing this information is Legitimate Interest when it is provided to us, and then Consent if your friend agrees to us processing their data.
When Registering on our Mobile App.
We make use of the ThemovingMobileApp. The App is operated by Themoving. Access and use of ThemovingMobileApp. are available for individuals already registered on the relevant Themoving databases.
When you register on the Mobile App., we may hold data relating to your account login details, including your username and chosen password, and data that may identify you. Save for the password required to register with the Mobile App., no other data will be collected from you which you have not already provided following your registration with Themoving.
How and why we use the data
We hold such information to allow you to access and log into the Mobile App. securely. We will not share this information with third parties, and no analytics are undertaken as part of the operation of the Mobile App.
The lawful basis for holding this information
The Legal basis for processing this information is Legitimate Interest when it is provided to us, and Consent on the basis you agree to us processing your data. If you wish us to remove your information, please read the section below ‘Your Privacy Rights.’
Your Privacy Rights
You possess rights regarding the storage and processing of your data.
You have the option to refrain from providing personal data.
If you opt not to provide personal data, you can still use our website; however, we won’t be able to create an account for you or engage with you online, such as regarding potential jobs or utilizing our Mobile App.
You can manage your browser cookies.
Adjust your browser settings to block the use of cookies. If you disable session cookies, you won’t be able to register or log in to our site. Disabling analytics cookies won’t impact your experience. Learn more about managing and disabling cookies at www.allaboutcookies.org.
You can request not to receive marketing communications.
If we plan to share your information with third parties, we will inform you. You can opt-out of marketing by contacting us via email at support@themoving.co.uk.
You have the right to access your information.
To know what information we have, email us at support@themoving.co.uk, and within one month, we’ll provide details such as data categories, purpose of use, retention period, third-party disclosures, and your rights regarding data usage.
You can object to or restrict data processing.
If you want to stop processing some or all of your data without deletion, you can request to restrict the processing.
Data Portability
Our website’s functionality doesn’t include automated processing of electronically provided information, so data portability doesn’t apply.
You can request the erasure of all your data.
Contact support@themoving.co.uk to inquire about erasing all your information. There may be limitations, such as legal disputes or contractual obligations, where data retention is necessary.
You have the right to complain.
If you have concerns about data processing, contact us first.
We do not transfer data outside the EU.
Data you provide on our website stays within the EU.
Data Security
Our website, operated by Themoving, uses encrypted communications. Passwords are required for secure areas, and stored data is in a secure, backed-up, and encrypted data center. Regular security reviews address identified risks.
Themoving is a Limited Company registered in England and Wales; registration number 15385093 – registered office address 76 Waterpump Court, Northampton, NN3 8UR.
Changes to this Policy
This Privacy and Cookie Policy may be revised, with updates posted on this page.
Privacy Notice
Purpose of this Section
Themoving is a “data controller,” responsible for deciding how to use personal information. This privacy notice is for individuals applying for work (employee, worker, or contractor) and informs about the use of personal data in the recruitment process, as required by the General Data Protection Regulation (GDPR).
Data Protection Principles
We adhere to data protection laws, ensuring that data is used lawfully, fairly, transparently, and for valid purposes. Information is relevant, accurate, limited to purposes, kept securely, and retained only as necessary.
Information We Hold
In connection with work applications, we collect, store, and use personal information, including details from CVs, application forms, interviews, tests, and special categories like health and criminal records.
How Your Personal Information is Collected
Personal information is collected directly from candidates, recruitment agencies, background check providers, the Disclosure and Barring Service, and referees. Publicly accessible sources may also provide certain data.
How We Use Your Information
We use personal information to assess skills, conduct background checks, communicate about recruitment, maintain records, and comply with legal requirements.
Sensitive Personal Information
We use sensitive personal information, such as disability status, for adjustments during recruitment and equal opportunity monitoring. Criminal convictions information is processed where necessary.
Automated Decision-Making
No significant decisions affecting individuals are made solely through automated processes.
Data Sharing
Personal information may be shared with internal databases and IT providers for processing job applications.
Data Security
We have implemented security measures to prevent unauthorized access, alteration, or disclosure of personal information.
Data Retention
Personal information is retained for 10 years after communicating our decision about the role. This ensures transparency and fair recruitment practices. After this period, information is securely destroyed.
Rights of Access, Correction, Erasure, and Restriction
You have the right to access, correct, or request erasure of your personal information. Requests can be made to the Compliance Manager.
Right to Withdraw Consent
You can withdraw consent for processing your personal information for recruitment purposes by contacting the privacy team at support@themoving.co.uk.